Blog Archives

How a U.S. Health Care System Uses 15-Minute Huddles to Keep 23 Hospitals Aligned

Posted on by CATALYSIS

A core challenge of management is to ensure that the organization’s priorities, strategies, and metrics are consistently embraced and that any impediments are identified and addressed quickly. At Salt Lake City-based Intermountain Healthcare, ensuring the alignment of all these things to provide extraordinary care requires a constant regimented focus across our 23 hospitals, 170 clinics, and […]

Applying Lean Principles to Board Work

Posted on by CATALYSIS

St. Charles Health System’s embrace of lean practices led to a new culture and revitalized governance model Health care is ripe for change. The evidence is all around us. A majority of healthcare leaders recently surveyed said hospitals and health systems are most in need of disruptive innovation (New England Journal of Medicine Catalyst, February 16, […]

Changing Leadership Behavior Gets Real Results

The behavior of senior executives, and especially the CEO, is known to be directly related to an organization’s performance. In 2017, we reported on five behavioral dimensions required to build a culture of continuous improvement: willingness, humility, curiosity, perseverance, and self-discipline. Does changing leader behavior to embody these qualities lead to better patient outcomes? The leadership team at […]

Newsletter: How a Management System Can Improve Patient Care

Posted on by CATALYSIS

  A true transformation starts with leaders’ behaviors EDUCATION   EVENTS   STORE   NETWORKS   RESOURCES As interest in the daily management system grew, we taught it to other health systems in the U.S. and Canada and early results showed very promising returns. The daily management system gave administrators and caregivers a method to find the root cause […]

A Look Inside the Transformation Journey at Saint Agnes Medical Center

Posted on by Tom Hartman

Saint Agnes Medical Center (SAMC), part of Trinity Health, is a 436-bed, state-of-the-art medical center in Fresno, CA. They strive to be “THE trusted health partner in Central California through its unrelenting pursuit of excellence.” In July of 2016, SAMC began working with Catalysis to transform their culture and improve patient care. Catalysis engaged in […]

Newsletter: How Principles Sustain Cultural Transformation

Posted on by CATALYSIS

  Make your organization stand out EDUCATION   EVENTS   STORE   NETWORKS   RESOURCES “Starbucks has taken the ultimate commodity, the coffee bean, and turned it into an experience. We have taken the most personal of experiences, healthcare, and turned it into a commodity.” ~ Brian Wong, MD, CEO, The Bedside Trust Many hospitals struggle to differentiate themselves […]

Newsletter: Leadership Behaviors are Key to Cultural Change

Posted on by CATALYSIS

  Earn CE credits while developing new skills. EDUCATION   EVENTS   STORE   NETWORKS   RESOURCES Martin’s Point Health Care was an early adopter of lean concepts in healthcare, and its use of lean has progressively matured since 2010. As the organization progressed on their continuous improvement journey they realized that a critical component for culture change was […]

Cleveland Clinic Empowers Every Caregiver to Make Improvements Every Day

Catalysis Healthcare Value Network member, Cleveland Clinic, has been on an improvement journey since 2006.  In 2013, the organization began to shift their vision to create a culture in which every caregiver is capable, empowered and expected to make improvements every day     Their journey of learning has shifted to a model that is […]

Newsletter: Is Lean Making a Difference in Healthcare?

Posted on by CATALYSIS

EDUCATION   EVENTS   STORE   NETWORKS   RESOURCES The Center for Lean Engagement & Research in Healthcare (CLEAR) is assessing the extent to which lean management philosophy, practices and tools have been adopted and implemented in U.S. hospitals. CLEAR set out to find answers to these questions: What percent or hospitals in the US are engaging in lean or […]

Physician Leaders and A3 Thinking at Zuckerberg San Francisco General Hospital and Trauma Center

Zuckerberg San Francisco General Hospital and Trauma Center (ZSFG) is a 397-bed public safety-net hospital that experiences over 80,000 ED visits each year and nearly 16,000 admissions. They pride themselves on being a teaching hospital, a Level 1 Trauma Center, and a lean learning organization. After adopting A3 Thinking as the organization’s primary problem-solving methodology […]