BJC Healthcare was able to reduce weekly scheduling errors in their Pulmonary Rehab and Transplant Services from 15% weekly to 3% weekly. Work on their scheduling process allowed them to better serve their patients and make the best of limited resources like the therapists and time.
BJC Healthcare has been a member of the Catalysis Healthcare Value Network (CHVN) since 2011. Since then, the organization has received multiple quality awards and national presentations as a result of continuous improvement efforts.
As a member of CHVN, they learn, share, and connect with healthcare organizations from across the country as they strive to improve value to their patients.