Have you been practicing a ”tool-based” transformation and wondering why it is not achieving sustainable results? The tools alone are not enough; people need to understand the “Why” behind the “How.”
In this two-day session, we will explore the two architectural methods for improvement: 1.) Tool-based architecture, and 2.) Principle-based architecture. Both are necessary in the evolution of your culture. Learn key concepts behind the principle-based architecture and how it is transforming other healthcare organizations. During the second day, you will have the opportunity to practice the observation of behaviors in a healthcare environment, and discuss which systems are supporting these behaviors.
At the end of this session, participants will be able to:
- Define the relationship between Behaviors, Principles, Systems, Tools, and Results.
- Identify key systems for your organization to Align, Enable, and Improve.
- Explain how to connect your Key Performance Indicators (KPIs) to your Key Behavior Indicators (KBIs).
- Examine performance and behaviors to identify system improvement opportunities.
- Identify roles and responsibilities for executives, leaders, and frontline staff
Schedule: 1.5-days (Day 1, 8:00 am – 4:00 pm and Day 2, 8:00 am – 11:30 am)
Recommended Reading: None
Recommended Prerequisite Sessions: None
Who Should Attend: Clinical and nonclinical leaders across the healthcare industry