How do you spread? What are you spreading? Process steps, actions, behaviors? How do you address both the technical and social challenges that result from differences that exist from one area to the next? How do you include the social challenges of people resisting change? How do you promote scientific thinking as you move to create common practices across your organization that deliver on improved outcomes? Spreading improvements is a challenge for any organization. Whether you developed the “model cell” yourself and then want to spread the process elsewhere, or you identify an industry “best practice” that you want to implement widely, there are challenges that exist.
In this workshop, you’ll learn both a process for clearly outlining a model cell as well as how to begin thoughtfully spreading processes and behaviors by adapting the processes to meet the needs of the receiving area, while simultaneously respecting the human aspects of change management.
At the end of this session, participants will be able to:
- Describe key elements of creating a model cell.
- Recite a process for spreading that incorporates technical and social elements of change management.
- Explain key components relating to effective change management and how it applies to spread.
- Verbalize the importance of coaching related to piloting improvements and spreading them.
- Demonstrate planning, execution, and assessment of spread effectiveness.
Schedule: 1-day (8:00am – 4:00pm)
Recommended Reading: Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results by Mike Rother, Management on the Mend: The Healthcare Executive Guide to System Transformation by John Toussaint, MD
Recommended Prerequisite Sessions: None
Who Should Attend: Clinical and nonclinical leaders across the healthcare industry