Executive Site Visits
Join us at world-class organizations to observe and experience a culture of continuous improvement. Talk with leaders who have traveled the path of adopting the principles of operational excellence, or lean. Learn from their successes and challenges. Gain a deeper awareness of what it takes to transform an organization and what you can achieve as a result.
Cleveland Clinic – Cleveland, OH
UMass Memorial Health Care – Worcester, MA
St. Mary’s General Hospital – Kitchener, ON
Management on the Mend by Dr. John Toussaint
Learn from 11 organizations that transformed to a culture of care centered on the patient’s well-being through operational excellence.